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Lifesaving Society Ontario
in Toronto Ontario
invites applications for the position of
Training Program Manager - Swim & Lifesaving


Job Description

Job Type: Full-time, permanent
Location: 400 Consumers Road (Hwy 401 & Victoria Park Ave.)
Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m.
Salary & benefits: Starting salary of $61,000 plus benefits, ramping to $75,000 after 4 years with successful performance reviews.
Application deadline: April 6, 2018

The Lifesaving Society is a national volunteer organization and registered charity working to prevent drowning and water-related injury. The Society has been educating Canadians since the first Lifesaving Society Bronze Medallion was earned in 1896. The Lifesaving Society Ontario is seeking a Training Program Manager to increase participation in the Lifesaving Society's swim and lifesaving and related leadership programs. The Training Program Manager will maintain and enhance affiliate relationships for all Society programs.



  1. Affiliates and Program Use
  2. Initiates, builds and maintains positive relationships with affiliate and individual members.
    • Initiates in-person interaction with affiliate members across the province, but primarily in eastern Ontario via field visits, area meetings, regional workshops and aquatic association conferences to promote and support increased use of the Society's swim, lifesaving and related leadership programs. At least 25% of work time will be spent on the road.
    • Provides high level technical expertise for the Society's swim and lifesaving programs and responds to routine requests on all Society programs.
    • Develops and delivers staff training sessions for affiliates.
    • Prepares and executes presentations to educate individuals and affiliates and promote use of Society's programs.
    • Organizes, plans the agenda, and orchestrates affiliate meetings.
    • Listens, sympathizes and negotiates to solve certification and course problems; liaises with other staff members.
    • Provides programming expertise and advice to affiliates.
  3. Promotes the use of Swim for Life, Canadian Swim Patrol, Bronze Star, Bronze Medallion and their related leadership programs to affiliates.
    • Proactively supports affiliate members to maintain customer satisfaction and retention.
    • Plans, manages and executes affiliate meetings for program users, including regular Swim for Life affiliate meetings.
    • Creates lesson plans, core plans and additional resources to support the programs.
    • Manages revisions for Swim for Life (with Alberta); participates in revisions for Canadian Swim Patrol, Bronze Star and Bronze Medallion.
  4. Manages the Swim for Life (including Canadian Swim Patrol) program and Licencee agreements.
    • Prepares responses to RFPs to increase the number of Swim for Life Licencees.
    • Identifies and confirms the needs of Swim for Life Licencees; customizes program content and training; creates from scratch, and customizes program reports, worksheets and other required forms; coordinates with Communication Services to produce and distribute.
    • Coordinates new Licencee staff training and trainers; conducts Swim Update clinics.
    • Manages contracts, contract renewals and Licencee invoicing.
    • Manages, trains and supports seasonal Swim for Life affiliates.
  5. Responds to inquiries on the following programs
    • Distinction (National Endorsed)
    • Boat Rescue (National Endorsed)
    • Lifesaving Fitness (National Endorsed)
    • Junior Lifeguard Club (ON)
    • Lifesaving for Lay Rescuers (BC, ON)

      Activity Centre Council
  6. Liaises and coordinates with Swim Chair, Bronze Family Chair and Proficiency Chair to develop new resources and execute objectives.
    • Coordinates and attends Training Program Council and committee meetings; participates in creation of annual objectives.
    • Participates in program revisions.
    • Recruits and recognizes volunteers.

      Project Management
  7. Manages approved projects within pre-set budget limits.


It is recognized that each member of the Lifesaving Society Ontario staff will contribute to the success of the organization by providing courteous and prompt customer service, participate as an enthusiastic member of various internal teams, and assume varying degrees of responsibility for projects that may be assigned from time to time.

Required Qualifications

Possession of the following knowledge, skills and experience will enable the selected applicant to perform the major job functions successfully.

  • Excellent customer service, communication and people management skills.
  • Experienced and active teacher, specifically as a Swim IT, Lifesaving IT, Bronze Examiner.
  • In-depth knowledge of and experience with Swim for Life, Canadian Swim Patrol, Bronze Medal awards and their related leadership programs.
  • Good general technical and program knowledge of all Society programs.
  • Strong administration and organizational skills.
  • Intermediate level experience using Microsoft Word, Outlook, Excel, PowerPoint; keyboarding skills.
  • Expertise using Adobe Acrobat to create fillable forms.
  • Knowledge of the Society's volunteer structure, affiliate members and community-based programming.
  • Aquatic programming experience is a definite asset.
  • Good English grammar, writing, editing and form design skills.
  • Independent worker; self-motivated; team player.
  • Consensus builder and good listener (ability to work with all types of people and reach common priorities).
  • Valid driver's licence and access to personal vehicle; willing to travel throughout the province for extended periods.
  • Willing and able to work weekends and evenings.
  • Able to provide a clear Criminal Reference check.

Contact Information

To apply: Send resume and cover letter in confidence to
The application deadline is April 6, 2018.

Special Instructions

We thank all applicants for their interest; however, only those candidates who are selected for an interview will be contacted.

Further information on this position is available from Perry Smith, Training Program Director (416) 490-8844 ext. 228 or